Oil & Gas Rent Contacts
Troubleshoot frequently asked rent questions below. If your question isn't answered, contact us or visit the Oil & Gas Revenue Reporting section.
Troubleshooting
System Lockouts
To access the MRMSS, users must log in using their login.gov credentials. To maintain account security, users must log in at least once every 60 days. If users fail to do so, their accounts will be deleted.
Users will receive system-generated email notifications reminding them to log in and avoid account issues. The system will send these emails at the following intervals:
- 45 days since the last login
- 53 days since the last login
- 58 days since the last login
To prevent account deletion, users must log in with their login.gov credentials. There's no need to submit reports—logging in will automatically reset the inactivity clock.
If users do not log in for 60 days, their accounts will be deleted. To re-establish an account after deletion, users will need to submit an EMARF.
Contact the service desk for further assistance.
EnterpriseITServiceDesk@bsee.gov
1-877-256-6260
How to Pay Rent
Oil and Gas Initial ROW/RUE Rental Payments
Pay.gov Initial ROW/RUE Rental Form FAQ, Instructions and Example
ONRR Renewable Energy Initial Rental Payments
Regulatory Resources (external)
Troubleshoot ORPS with eCommerce Online Rental FAQ
See Rent Contacts if the above doesn't answer your question.
You can look this up in Lease Account Balance (LAB) through WebCenter Portal.
Troubleshoot ORPS with eCommerce Online Rental FAQ
See Rent Contacts if the above doesn't answer your question.
Confirm date payment was received with your Accounts Receivable contact.Â
Troubleshoot ORPS with eCommerce Online Rental FAQ
See Rent Contacts if the above doesn't answer your question.
If you are planning on making a contract extension, make the 11th year rental payment before the lease expires and notify BLM.
Troubleshoot ORPS with eCommerce Online Rental FAQ
See Rent Contacts if the above doesn't answer your question.
Contact the person listed on your bill. If they can't answer your question, see Lease & Agreement Contacts.
Troubleshoot ORPS with eCommerce Online Rental FAQ
See Rent Contacts if the above doesn't answer your question.
Minimum Royalty Troubleshooting
Contact your Lease & Agreement Contact.
How to Pay
Contact your Royalty Contact.