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Payments & Debt Collection Contacts

Troubleshoot frequently asked payment questions below. If your question isn't answered, contact us or visit the Paying section.

Contacts

Payments & debt collection specialists can answer questions related to:

  • Invoices and bills
  • Accounts receivable
  • Debt collection

For royalties questions, see Royalty Contacts.

Federal Accounts Receivable

Contact Accounts Receivable if you have questions about your open account items (eStatement of Accounts, using credits or applying payments, etc.) or for questions about invoices. Contact your accountant below (per payor name).

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